Privacy Policy

1. Introduction

This Privacy Policy describes how IMPACTA Business Solutions Inc. ("IMPACTA," "we," "us," or "our") collects, uses, and protects your personal information when you visit our website at https://impactabusinesssolutions.com and engage with our diagnostics and consulting services.

2. Information We Collect

We collect information to provide our Revenue Operations services effectively:

• Contact Information: Name, email address, phone number, and business name provided during booking.
• Business Data: Information shared during diagnostics (e.g., CRM usage, revenue figures, lead volume) is treated as strictly confidential.
• Payment Information: Payment data is processed securely through Shopify. We do not store your full credit card details on our servers.

3. How We Use Your Information

Your data is used solely for the purpose of delivering value to your business:

• To deliver the Audit, Blueprint, or Fix you purchased.
• To communicate regarding appointment times and deliverables.
• To process transactions via our secure payment partners.
• To improve our internal methodologies and "Impact Stacks."

4. Data Sharing & Third Parties

We do not sell your data to list brokers. We may share data with trusted third-party service providers necessary to our operations (e.g., Google Calendar for scheduling, Stripe/Shopify for payments). These parties are contractually obligated to keep your information confidential.

5. Your Rights

You have the right to request access to the personal data we hold about you, to request corrections, or to request deletion of your data (subject to legal record-keeping requirements). To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

• Essential Cookies: Required for the operation of the website (e.g., secure client login via Firebase, shopping cart functionality via Shopify).
• Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. This data is anonymized and helps us improve our user experience.
• Functionality Cookies: We use Tidio to provide live chat support. These cookies recognize you when you return to our website to maintain chat history.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service (such as the Client Portal).

7. Contact Information

If you have any questions regarding this policy, please contact us:

Email: get.support@impactabusiness.solutions
Phone: (352) 441-9448
Address: IMPACTA Business Solutions Inc., Ocala, FL, USA